Business Analyst

Business Analyst

We take ownership of the product and drive feature development from ideation to launch

Identify a business need/define the problem:

We employ a variety of approaches to collect and document business, functional and user requirements such as leading workshops, questionnaires, site visits, storyboards, surveys, site visits when necessary. We will also review your existing business process descriptions, use cases, scenarios, business and technical requirements analysis. We will conduct competitive product analysis.

Business Requirements:
Once we have identified the business need we Translate business requirements into detailed User Stories, Features, and Epics
We write use cases, create context diagrams, performing stakeholder analysis, document current and future optimized business process models, define business and functional requirements analysis, cross-functional needs, and system capabilities.

Solution/Business Model:
We create process models, design new business models, business roadmap, workflows storyboards, write specifications, diagrams, and charts to provide direction to both business stakeholders and project teams. Through our analysis we do all the mapping and modelling of key/critical business processes and  prioritize business requirements from the roadmap.

We develop detailed workflow artifacts detailing operational, data, process, and system flows. Through our methodology development we establish the deliverables and define success and quality attributes, external interfaces, constraints, and other nonfunctional requirements for the solution.

We drive product demos with range of potential business stakeholders. We conduct a variety of usability and behavioural  tests and develop preliminary findings for review by our experienced analysts. We also assist in the development of standards and procedures or knowledge base. We can standard information systems theories, concepts and techniques, as well as innovative, out of the box approaches using critical and design thinking.



Build and maintain relationships with internal and external stakeholders to represent cross business requirements to drive a viable solution for all stakeholdersLead cross functional teams of Sales, IT, Accounting, Finance, and pricing team on scope, solutions requirements, success, constraints, deployment requirements and defined risks. We rally a cross-functional team of engineers, UX designers, marketers, and business analysts to ship world-class products. We collaborate regularly with technical leads, developers, architects, testers and integration developers on functional requirements and detailed deployment plans including all technical details and validation procedures to ensure success implementation to implement custom software or extensions and application integrations to satisfy business requirements.


Continuous improvement through support

We design and implement solutions to meet or exceed your business requirements We adhere to best practices and solutions design standards, with an emphasis on maximizing out-of-the-box solutions.


Support trouble-shooting issues and implementing small to medium enhancements.

Contribute to large strategic projects and/or new solutions

Communicate changes, enhancements, and modifications of business requirements — verbally or through written documentation so that issues and solutions are understood


Provides technical support to internal and external stakeholders during the requirements elicitation phase, test\integration phase and production deployment phase